Pricing
Start free. Pay a flat price as you grow.
Free during early access: nothing is charged today
Early growth
Growing fast, or steady and established.
$199 a month
Up to 10,000 active subscribers
Draft my planLargerMore than 10,000 active subscribers. A price agreed with us.
Talk to usAll tiers: every feature · Stripe, Chargebee or your own billing (compatibility below).
Everything is free during early access, which has no end date yet. Afterwards, Free stays free up to 100 active subscribers; above that it’s $49 or $199 a month, with at least 30 days’ notice first and only if you opt in to a paid plan.
2 customers
Two customers who stay a month on a $25 plan cover Growing.
Results shows what customers who took an offer went on to pay, from billing; it never claims the offer caused it.
Before you connect
Check your billing provider.
| Feature | Stripe | Chargebee | Your own backend |
|---|---|---|---|
| Cancel flow, with questions and a clear exit | Supported | Supported | Supported (your billing service, or a signed webhook) |
| Pause, discount and plan-change offers | Supported | Supported | Not supported |
| Credit offers | Supported | Not supported | Not supported |
| Seat, add-on and usage-pack offers | Supported | Not supported | Supported when your billing service supports them |
| Win-back | Supported | Supported | Emails only, no return offers |
| Trial offers and upgrade cards | Supported | Not supported | Not supported |
| Churn report | Supported | Supported | Not available |
| Churn report: paid so far | Requires Stripe invoices | Not available | Not available |
| Saves confirmed by billing in Results | Supported | Supported | Not available |
Supported Partly Not available
- Your own backend: Tenure calls your billing service, or sends each cancellation as a signed webhook. A pause, a discount or a plan change needs Stripe or Chargebee (credit needs Stripe), and Results can’t confirm saves or renewals from your backend.
- Customer emails: your own Resend account and a verified sending domain, which may need DNS access. Resend’s charges are separate.
Included
Every plan includes all of this.
Some of these need Stripe or Chargebee; the billing table above says which.
Setup
- Your cancel flow, offers and emails drafted from your site
- A free churn report of your last 12 months of cancellations
- Hosted page, one script tag, or install by coding agent
- Test mode, and try it as your customer first
Keeping customers
- A cancel flow that listens first, one offer at most
- Pauses, plan changes, credit, discounts, yearly offers
- Check-ins when use fades, and milestone emails
- Trial-ending emails, upgrade cards and win-back
Proof
- Saves counted only when billing confirms them
- Saves checked again at the next paid renewal
- Which early actions go with customers staying
- CSV and API exports
Fit
- Your brand and your own sending domain
- 9 languages, up to 4 per plan
- One-step cancel on by default
- Spending limits, approvals and five team roles
- REST, headless SDK, MCP and webhooks
Pricing questions.
Something else? Talk to us.
What does it cost to start?
What counts as an active subscriber?
Do I need a card to start?
Do you take a share of what you save?
What if I want to stop using Tenure?
Who pays for the offers?
What does the AI cost?
See the plan Tenure would draft for your app.
Your cancel flow, offers and emails, drafted from your site and billing.